Shipping

Complimentary Worldwide Delivery

J Phoenix London offers complimentary delivery on all orders worldwide.

Once your order has been dispatched, you will receive tracking details by email.

United Kingdom

Complimentary express delivery is provided on all UK orders.

Estimated delivery time from dispatch: 1–3 working days.

United States

Complimentary express delivery is provided on all orders to the United States.

Estimated delivery time from dispatch: 2–4 working days.

Applicable import duties are covered by J Phoenix London, allowing your order to arrive without additional customs duty charges upon delivery.

International

Complimentary express delivery is provided worldwide.

Estimated delivery time from dispatch: 2–4 working days. Delivery times may vary depending on the destination and local customs clearance.

For destinations outside the United Kingdom and United States, local customs duties, taxes or import charges may apply. These charges are determined by the destination country and are the responsibility of the recipient.

Orders are shipped using DHL or UPS Express. Delivery times are estimates and begin once your order has been dispatched.